Returns

Should you not be satisfied with your order, you have a period of five days from the delivery date to return the product. Once we receive the returned product and assess the alleged reasons, if everything is in order, we will refund the total amount of your purchase on your bank account. The reimbursement will be effected within the next 30 days upon receipt of the returned goods.

The client will be responsible for the shipping expenses of all returned items, unless the reasons for returning the product are due to damaged goods or a processing error attributable to Qarbonia.